What is your refund policy?
All purchases are final and there are no returns unless we make a mistake in representing the product. We describe our items to the best of our ability and include in the item description any defects that we find so you can make an informed buying decision. Please ask before you buy. We will be happy to answer any questions about our items. Click on the "ask seller a question" link that is located in the upper right of each page.
Are you experienced in on-line selling?
Yes, we are experienced selling online. Our company, LCD Web Services, has several online sites including The Bead Store Rome ( http://www.thebeadstorerome.com ), Horseshoe Nail Cross ( http://www.horseshoenailcross.com ), Star Bright ( http://www.starbright.ecrater.com ) plus more. We have been an eBay seller since February 1999.
Are the items you sell new or used?
The majority of our items are used. Most are in like-new condition but if there is any wear-and-tear, it will be noted in the description of the item. It will be stated in the listing whether it is "new" or "used".